Last updated: 29 September 2026

At Tatvika Naturals, we want you to be satisfied with your purchase. This Return and Refund Policy applies to all orders placed on tatvika.co.in and delivered in India. You do not need an account to read this policy or to request a return.

1. Return Window

You have 5 days from the date of delivery to initiate a return or exchange.

2. Eligible Items

  • We accept returns for both defective and non-defective products.
  • Non-defective items (for example, if you changed your mind) must be new and unused, in their original packaging with seals and tags intact.
  • Damaged, defective or wrong items: If your order arrives damaged, leaking, defective, or is not what you ordered, contact us within 5 days of delivery with your order number and a photo of the product and packaging. We will arrange a free return and give you a full refund or a replacement.

3. How to Start a Return

  1. Email us at swelukar@gmail.com or call +91 96374 84151 within 5 days of delivery.
  2. Share your order number, the item(s) you want to return, and the reason for the return.
  3. We will email you a free, prepaid return shipping label.

4. Return Method & Cost

  • Returns are sent by mail/courier. Print the prepaid label, attach it to your package and hand it over to the courier.
  • Return shipping is free, and there is no restocking fee.

5. Exchanges

We accept exchanges for new, unused items within the 5-day return window. Contact us using the details above to request an exchange.

6. Refunds

  • Once we receive and inspect your return, your refund will be processed within 7 days.
  • Refunds are credited to your original payment method.
  • We will notify you by email once your refund has been issued.

7. Contact Us

Tatvika Naturals
C 604, River View, Casa Rio, Palava, Thane, Maharashtra 421204, India
Phone: +91 96374 84151
Email: swelukar@gmail.com